Managed Services

Virtual Watch

A basic offering that provides these key services:

  • Watches server availability and monitor performance
  • Provides server O/S patches and updates
  • Labor rate discounts on proactive, reactive and emergency on-site service

Virtual Assist

A mid-range offering all VirtualWatch services plus:

  • Availability monitoring of firewall, router and switch
  • Anti-virus monitoring on server and desktops
  • Workstation monitoring
  • Helpdesk with central contact point
  • Quarterly network review
  • One Windows Software Probe License
  • One Monitoring Software License
  • Remote control access for quicker response times

Virtual Care

Our most popular subscription offers everything you get with VirtualWatch and VirtualAssist plus:

  • Availability and performance monitoring of all network devices & users
  • Preventative maintenance per month as per checklist for all servers and workstations
  • Unlimited maintenance and support on core devices
  • Anti-virus monitoring on server and desktops
  • Server and workstation O/S patches and updates
  • Quarterly network review
  • Unlimited Helpdesk with central contact point
  • Asset lifecycle management and reporting
  • Advanced performance reporting and analysis
  • One Windows Software Probe License
  • One Monitoring Software License
  • Remote control access for quicker response times

Virtual IT

Virtual IT supports an existing IT Department through help desk services, and IT management services.

Contact Us

200 Distillery Commons Suite 250 Louisville, KY 40206

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