Managed Services
Virtual Watch
A basic offering that provides these key services:
- Watches server availability and monitor performance
- Provides server O/S patches and updates
- Labor rate discounts on proactive, reactive and emergency on-site service
Virtual Assist
A mid-range offering all VirtualWatch services plus:
- Availability monitoring of firewall, router and switch
- Anti-virus monitoring on server and desktops
- Workstation monitoring
- Helpdesk with central contact point
- Quarterly network review
- One Windows Software Probe License
- One Monitoring Software License
- Remote control access for quicker response times
Virtual Care
Our most popular subscription offers everything you get with VirtualWatch and VirtualAssist plus:
- Availability and performance monitoring of all network devices & users
- Preventative maintenance per month as per checklist for all servers and workstations
- Unlimited maintenance and support on core devices
- Anti-virus monitoring on server and desktops
- Server and workstation O/S patches and updates
- Quarterly network review
- Unlimited Helpdesk with central contact point
- Asset lifecycle management and reporting
- Advanced performance reporting and analysis
- One Windows Software Probe License
- One Monitoring Software License
- Remote control access for quicker response times
Virtual IT
Virtual IT supports an existing IT Department through help desk services, and IT management services.
Contact Us
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